Frequently Asked Questions
Arbiter Assigning
Getting Started
What is Assigning?
Assigning is Arbiter’s referee scheduling software for managing officials, schedules, and compliance in one place. It replaces manual spreadsheets, phone calls, and emails with automated tools that save time for assigners, associations, and state offices.
See how the Metropolitan Washington Soccer Referees Association reduced scheduling conflicts and improved communication using Arbiter.
What features are included with Assigning?
- Central Hub: Manage official requirements and assignments in one system
- Testing: Deliver rules knowledge checks and certifications
- Eligibility: Verify registration and compliance status
- Clinics & Training: Track official development
- Video: Share instructional content
- Background Checks: Confirm clearances for safety and compliance
Who uses Assigning?
- Assigners: Schedule efficiently and reduce manual work
- Officials: Get timely assignments, updates, and reminders
- Athletic Directors / Schools: Gain visibility into coverage without extra steps
Assignments & Scheduling
How are officials assigned to games?
Assigners can schedule individually or in bulk. Our referee assigning software automatically checks for conflicts, travel limits, and eligibility before confirming assignments.
What if an official doesn’t confirm an assignment?
Assignments remain flagged until confirmed. Assigners can resend reminders, reassign coverage, or review response history to ensure coverage.
What if an official declines an assignment?
Declines are logged automatically, allowing quick reassignment and helping identify decline patterns for future planning.
How are last-minute changes handled?
Emergency reassignments can be made on desktop or mobile, with officials instantly notified by text or email.
Can Assigning handle multiple sports and levels?
Yes. Assigning supports all sports and levels — from scholastic to recreational — with custom rules and eligibility settings.
Officials Management
How do officials get notified of new assignments?
Officials are notified by email, text, or through the Arbiter mobile app, and can accept or decline in seconds.
Does Assigning track official availability and conflicts?
Yes. Officials can set their availability, travel distance, and conflicts, so assigners always see up-to-date eligibility information.
Can Assigning be used to test and certify officials?
Yes. Assigners can deliver online tests, track results, and automatically tie certification completion to assignment eligibility.
Does Assigning integrate with Arbiter Pay?
Yes. Once games are completed, payment details automatically flow into Arbiter Pay for secure and timely deposits — helping assigners and finance teams cut manual processing time.
Compliance & Communication
How does Assigning help with compliance?
Assigning tracks requirements such as certifications, registration, and background checks to ensure only qualified officials receive assignments. Its secure infrastructure follows Arbiter’s advanced multi-factor authentication and encryption standards.
Can assigners communicate directly with officials through the platform?
Yes. Assigners can send messages by email or text directly from the platform, with all communications automatically logged for transparency.
Reporting & Oversight
What reporting options are available?
Assigners can generate reports on assignments, confirmations, official availability, coverage gaps, and payment history (when connected with Arbiter Pay).
Support & Access
Do officials need to download an app?
Assigning is fully web-based, but officials can also use the Arbiter mobile app for notifications and assignment management.
What support is available for assigners and officials?
Assigners and officials have access to:
- Live support during business hours
- A searchable Help Center with guides and FAQs
- On-demand training resources and setup guidance
Does Assigning integrate with other Arbiter products?
Yes. Assigning connects with Arbiter Game (for scheduling) and Arbiter Pay (for payments), allowing rosters, assignments, and payouts to work together seamlessly.