Arbiter TERMS AND CONDITIONS OF SERVICE As of May 2, 2023
These Terms and Conditions of Service (these “Terms”) are a binding agreement between you (“you” or the “User”) and Arbiter, LLC and its affiliates (“Arbiter”). These Terms state the terms and conditions under which you may use the Arbiter Services (defined below). Please read these Terms carefully before accessing and using the Arbiter Services. By using and accessing the Arbiter Services, you agree that you have read and understand these Terms and further agree to be bound by these Terms. If you do not accept these Terms, do not access or use the Arbiter Services.
Arbiter may revise these Terms at any time without notice by updating these Terms on the Arbiter Services. Any such revisions made to these Terms shall be effective immediately upon posting to the Arbiter Services. You should visit this web page periodically to review these Terms. Your continued use of the Arbiter Services means that you accept and agree to any revisions to these Terms. If you disagree with these Terms (as revised from time to time) or are dissatisfied with the Arbiter Services, your sole and exclusive remedy is to discontinue accessing and using the Arbiter Services.
IF YOU ARE USING, SUBSCRIBING TO, OR REGISTERING TO USE THE Arbiter SERVICES ON BEHALF OF ANY BUSINESS, SCHOOL, GROUP OR OTHER ENTITY, THEN YOU REPRESENT AND WARRANT THAT (I) YOU ARE DULY AUTHORIZED BY SUCH ENTITY TO ACCEPT THESE TERMS AND CONDITIONS ON SUCH ENTITY’S BEHALF, AND (II) THE TERMS “YOU” AND “USER” WILL REFER TO THE ENTITY THAT YOU REPRESENT AND TO ANY PERSON USING THE Arbiter SERVICES ON BEHALF OF SUCH ENTITY. ANY ACCOUNT REGISTERED IN THE NAME OF AN ENTITY WILL BE OWNED BY SUCH ENTITY AND NOT BY ANY INDIVIDUAL USER OR ACCOUNT ADMINISTRATOR. SUCH ENTITY SHALL BE SOLELY RESPONSIBLE FOR MAINTAINING ACCESS TO THE Arbiter SERVICES IN THE EVENT OF A CHANGE OF SUCH ENTITY’S AUTHORIZED USERS, INCLUDING A CHANGE IN THE ACCOUNT ADMINISTRATOR. Arbiter MAY CONCLUSIVELY RELY ON ANY WRITTEN DIRECTION THAT PURPORTS TO BE AUTHORIZED BY THE ENTITY OR ANY PERSON ACTING ON BEHALF OF THE ENTITY WITHOUT VERIFICATION, INCLUDING CHANGING THE ACCOUNT ADMINISTRATOR, AND Arbiter SHALL HAVE NO LIABILITY FOR SUCH ACTION.
ARTICLE 1. REGISTRATION REQUIREMENTS
Section 1.01. Age Requirements. You must be at least 18 years of age to use the Arbiter Services. By agreeing to these Terms, you confirm that you (i) are at least 18 years old, (ii) are an emancipated minor, or (iii) possess legal parental or guardian consent. Arbiter does not knowingly collect or solicit personal information from anyone under the age of 18 without parental consent, and Arbiter does not knowingly allow such persons to register for the Arbiter Services without parental consent. If you are under the age of 18 and do not have consent from your parent or guardian, do not attempt to register for the Arbiter Services or send any information about yourself to Arbiter. If Arbiter learns that it has collected personal
information from anyone under the age of 18 without parental or guardian consent, Arbiter will delete such information. If you believe that Arbiter has any information from or about a person under the age of 18 without parental or guardian consent, please contact Arbiter at verify@Arbiter.com.
Section 1.02. Registration Information. You agree to (a) provide accurate and complete information about yourself, your family members, and/or other Authorized Users, as prompted by our registration process (the “Registration Data”), and (b) maintain and promptly update the Registration Data to keep it accurate and complete.
ARTICLE 2. DEFINITIONS
Section 2.01. Definitions. The following definitions shall apply to these Terms:
Access: The term “access” and variations thereof (including, without limitation, “accessing” and “accessible”) means to upload to, store data in, retrieve data from or otherwise approach, display, reproduce, frame, establish a link to, or make use of (directly or indirectly) through electronic means or otherwise.
Affiliate: The term “affiliate” means, with respect to a specified entity, any entity that, directly or indirectly, controls, is controlled by, or is under common control with the specified entity. For this purpose, the term “control” means the possession, direct or indirect, of the power to direct or cause the direction of the management and policies of an entity.
Arbiter Marks: The term “Arbiter Marks” means all trademarks, trade names, service marks and trade dress of Arbiter, including, without limitation, ARBITER, Arbiter, ARBITERPAY, ARBITERMOBILE, ARBITERLIVE, ARBITERATHLETE, ARBITERGAME, ARBITER360, ARBITERWORKS, ARBITERONE, and FAMILYID.
Arbiter Policies: The term “Arbiter Policies” means any written statements or policies (in printed or electronic form) concerning access to the Arbiter Services as may be adopted or modified by Arbiter from time to time and posted through the Arbiter Services. Arbiter Policies include, but are not limited to, these Terms, the Arbiter Privacy Policy and, if User is registered to use the ArbiterPay service, the applicable User Agreement for ArbiterPay Users or the User Agreement for ArbiterPay Payors.
Arbiter Software: The term “Arbiter Software” means any online or downloadable software provided by Arbiter, including without limitation the ArbiterGame, ArbiterOne, ArbiterPay, ArbiterLive, ArbiterWorks, Arbiter360, ArbiterAthlete and FamilyID web applications and/or mobile applications, and any software component thereof.
Arbiter Services: The term “Arbiter Services” means the Arbiter Software, the Arbiter Websites, and any related applications, software, and services provided or made available by Arbiter.
Arbiter Technology: The term “Arbiter Technology” means any and all Technology developed by or for Arbiter, including without limitation the Arbiter Software, the Arbiter Services, the FamilyID platform, and all Technology incorporated therein.
Arbiter Websites: The term “Arbiter Websites” (each individually an “Arbiter Website”) means the websites located on the internet at Arbiter.com, arbiterpay.com, refpay.com, familyid.com, arbiterlive.com, or other websites providing the Arbiter Services, including any and all Arbiter Technology used, incorporated, stored or accessible therein.
Authorized User: The term “Authorized User” means (a) User, if User is an individual; or (b) if User is an entity, User’s employees, representatives and agents who are authorized by User to access and use the Arbiter Services under the rights granted to User pursuant to these Terms.
Entity: The term “entity” means any business, school, group or other entity.
Registered User: The term “Registered User” means a User who has registered with Arbiter and created an account to use one or more Arbiter Services.
Technology: The term “Technology” means information, data, ideas, works of authorship, computer software, source code, object code, executable code, software libraries, documentation, databases, database designs, data dictionaries, data models, fields, records, scripts, texts, interfaces, interface designs, screen displays, websites, web pages, links, visual works, graphic images, audio, video, compilations, formulas, methodologies, techniques, processes, procedures, adaptations, derivative works, computers, hardware, peripherals, components, networks, product lists, supplier lists, customer lists, and any other proprietary information or intellectual property.
User: The term “User” shall mean any person who accesses an Arbiter Website or uses the Arbiter Services.
ARTICLE 3. LICENSE; SCOPE OF USE
Section 3.01. Access. Subject to and conditioned upon User’s strict compliance with all terms and conditions set forth herein, Arbiter hereby grants User a non-exclusive, non-transferable, and revocable license to access the Arbiter Services. This license grants User and its Authorized Users the right to view, browse, retrieve, and request products and services of Arbiter through the Arbiter Services. In addition, if User is a Registered User, this license grants User and its Authorized Users the right to:
(a) upload and post information on and through the Arbiter Services, subject to these Terms;
(b) install, in accordance with these Terms, any downloadable Arbiter Software on computers or mobile devices controlled by the Registered User; and
(c) use the Arbiter Software in accordance with these Terms.
Section 3.02. Arbiter Policies. User shall comply with all Arbiter Policies, as amended from time to time. User is solely responsible for ensuring User’s compliance with all Arbiter Policies as currently amended. Arbiter may monitor your use of the Arbiter Services to ensure compliance with Arbiter Policies.
Section 3.03. Use Restrictions. User shall not, and shall require Authorized Users not to, directly or indirectly:
(a) use (including make any copies of) the Arbiter Services beyond the scope of the license granted under Section 3.01;
(b) provide any other person, including any subcontractor, independent contractor, affiliate, or service provider of User, with access to or use of the Arbiter Services except Authorized Users;
(c) modify, translate, adapt, or otherwise create derivative works or improvements, whether or not patentable, of the Arbiter Services or any part thereof;
(d) combine the Arbiter Services or any part thereof with, or incorporate the Arbiter Services or any part thereof in, any other websites or programs, other than Arbiter’ official partners and websites and programs integrated into the Arbiter’ Websites and Arbiter Services by Arbiter or with Arbiter’ written permission;
(e) reverse engineer, disassemble, decompile, decode, or otherwise attempt to derive or gain access to the source code of the Arbiter Services or any part thereof;
(f) remove, delete, alter, or obscure any trademarks or any copyright, patent, or other intellectual property or proprietary rights notices provided on or with the Arbiter Services, including any copy thereof;
(g) copy the Arbiter Services, in whole or in part;
(h) rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make available the Arbiter Services, or any features or functionality of the Arbiter Services, to any third party for any reason, whether or not over a network or on a hosted basis, including in connection with the internet or any web hosting, wide area network (WAN), virtual private network (VPN), virtualization, time-sharing, service bureau, software as a service, cloud, or other technology or service;
(i) use the Arbiter Services in violation of any law, regulation, or rule;
(j) use the Arbiter Services for purposes of competitive analysis of the Arbiter Services, the development of a competing software product or service, or any other purpose that is to the commercial disadvantage of Arbiter; or
(k) violate any other provision of these Terms.
Section 3.04. Password. User’s right to use the Arbiter Services is not transferable. Any password, account identifier or right given to a User to access or use the Arbiter Services is not transferable. User hereby accepts responsibility and shall be solely liable for all access to the
Arbiter Services in connection with User’s account, including, without limitation, any and all actions, omissions, losses and damages occurring in connection with such access. User shall be solely responsible for maintaining the confidentiality and security of User’s account and password. User shall immediately notify Arbiter of any unauthorized use of User’s account or of any other breach of security related to User’s account or password. User shall prevent anyone other than an Authorized User from accessing the Arbiter Services through User’s account, and User shall be liable for all use of User’s account, whether or not authorized by User.
Section 3.05. Compliance. User agrees to comply with these Terms and all local, state, and federal laws, statutes, ordinances, and regulations that apply to User’s use of the Arbiter Services, and to ensure the compliance by such User’s affiliates, officers, directors, members, managers, employees, independent contractors, joint venturers, and agents with respect to the same.
Section 3.06. Access Limitations. Notwithstanding any other provision of these Terms, Arbiter reserves the right to change, suspend, disable access to, discontinue or remove any services, products, content, or other materials comprising the Arbiter Services at any time without notice. Further, Arbiter reserves the right to cancel a Registered User’s account for any reason and in the exclusive discretion of Arbiter, upon providing notice of such cancellation to such Registered User in accordance with Section 12.10 of these Terms, and in no event will Arbiter be liable to User or any third party for exercising such rights. Upon cancellation of a Registered User’s account, the Registered User shall immediately cease and desist any and all access to and attempts to access any portion of the Arbiter Services reserved for Registered Users. Notwithstanding the foregoing, User will remain liable for all amounts due, if any, in connection with User’s use of the Arbiter Services, and any products or services offered through the Arbiter Services.
Section 3.07. User Submissions. User understands and acknowledges that User is solely responsible for all information and materials User submits, transmits or uploads to the Arbiter Services for purposes of using the Arbiter Services (“User Submissions”). User represents and warrants to Arbiter that all User Submissions (i) are property of User or are provided with the express permission of the owner of such User Submissions; (ii) regarding anyone under the age of 18, is provided with parental consent; (iii) are provided by User in accordance with any agreements and all laws applicable to User’s collection, use and transmission of such User Submissions and do not infringe upon or violate the rights of any other party; (iv) are true, accurate, complete and current at all times; and (v) may be used, stored and relied upon by Arbiter without liability to User or third parties. USER UNDERSTANDS AND AGREES THAT THE SUBMISSION OF ANY USER SUBMISSIONS IS AT USER’S SOLE RISK, AND Arbiter HEREBY DISCLAIMS ANY AND ALL LIABILITY TO USER FOR ANY LOSS OR LIABILITY RELATING TO USER SUBMISSIONS IN ANY WAY. Arbiter is not responsible or liable to User for the content or accuracy of any information that any other user submits or third party transmits or uploads to the Arbiter Services.
Section 3.08. Privacy Policy; Required Disclosures. Arbiter’ use of information provided by User, including confidential information, User Submissions, and third-party information, is subject to the Arbiter Privacy Policy, and User hereby agrees to the terms of the Arbiter Privacy Policy. Without limiting the foregoing, User acknowledges and agrees that Arbiter may disclose User’s confidential information and third-party information if and to
the extent that Arbiter, in its sole discretion, determines that such disclosure is necessary to (i) comply with applicable law, regulation, subpoena, or court order; (ii) enforce these Terms or other Arbiter Policies; or (iii) protect Arbiter and its users and affiliates.
Section 3.09. Additional Terms. While Arbiter does not generally pre-screen User Submissions, Arbiter reserves the right to pre-screen, refuse, or remove any User Submissions that it, in its sole discretion, believes violate these Terms or are otherwise objectionable.
ARTICLE 4. INTELLECTUAL PROPERTY
Section 4.01. Ownership and Title. The content, organization, graphics, design, compilation, magnetic translation, digital conversion, Arbiter Technology and other matters related to the Arbiter Services are the property of Arbiter and are protected pursuant to applicable copyright, trademark and other proprietary and intellectual property rights laws. Arbiter grants User a limited, revocable license to use Arbiter’ content, products and services only as specifically set forth herein, and any use outside of or in conflict with these Terms is strictly prohibited and may lead to civil and criminal penalties, including possible monetary damages. User does not acquire ownership rights to any content, document or other material viewed, created or downloaded through the Arbiter Services, with the exception of any information and material submitted by User in connection with User’s use of the Arbiter Services. Arbiter’ posting of information or materials on an Arbiter Website or through the Arbiter Services does not constitute a waiver of any right in such information and materials.
Section 4.02. User Information.
(a) You retain full ownership of your User Submissions. However, by submitting User Submissions to the Arbiter Services, you grant Arbiter a perpetual, worldwide, non-exclusive, royalty-free, sublicenseable and transferable license to use, reproduce, display, transfer and distribute (i) the User Submissions in connection with its provision of the Arbiter Services, and (ii) User Submissions and any information relating to your use of the Arbiter Services, in aggregated, de-identified, statistical form.
(b) Arbiter will manage individual student data in accordance with the Family Educational Rights and Privacy Act of 1974 (including its implementing regulations, “FERPA”) that govern the confidentiality of, and access to, students’ educational records.
(c) If you submit any ideas regarding new products or services to Arbiter, these ideas will be the property of Arbiter.
Section 4.03. Unauthorized Use. User shall not copy or download any material or information from the Arbiter Services without the prior written consent of Arbiter. User shall not access, download, modify, reverse engineer, reproduce, copy, create derivative works from, display, perform, rent, lease, license, loan, sell or distribute, including without limitation by framing or similar means, the Arbiter Technology without the prior written consent of Arbiter. User will not exploit the Arbiter Services, the Arbiter Technology, or any material or information from the Arbiter Services in any unauthorized way whatsoever. User understands and agrees that the Arbiter Services and certain products offered through the Arbiter Services contain security Technology. User understands and agrees that such
security Technology is an inseparable part of the Arbiter Services and such products, and shall not violate, circumvent, reverse-engineer, decompile, disassemble or otherwise tamper with any such security Technology for any reason or attempt to assist another person in doing so. User shall not access the Arbiter Websites or use User’s account to directly or indirectly promote, advertise, market or provide any website or service that is similar to or competitive with any Arbiter Services.
Section 4.04. Trademarks. Arbiter shall retain all rights, title and ownership interests in the Arbiter Marks and goodwill associated therewith. User shall not copy, imitate or use the Arbiter Marks without the prior written consent of Arbiter. User acknowledges that, excepting the Arbiter Marks, all other product, service and company names mentioned in the Arbiter Services may be trademarks of their respective owners.
Section 4.05. Proprietary Information. User shall hold the Arbiter Technology in strict confidence and shall not access or disclose the Arbiter Technology except as otherwise permitted under these Terms. User hereby acknowledges and agrees that the Arbiter Technology (i) derives independent economic value (actual or potential) from not being generally known to other persons who can obtain economic value from its disclosure or use and from not being readily ascertainable by proper means by other persons who can obtain economic value from its disclosure or use; (ii) is the subject of reasonable efforts under the circumstances to maintain its secrecy; and (iii) is a trade secret as defined under any applicable law.
Section 4.06. No Contest. User shall not contest or aid in contesting the ownership or validity of the Technology, copyrights, trademarks, service marks and trade secrets (as applicable) of Arbiter used in connection with the Arbiter Services.
ARTICLE 5. CONFIDENTIALITY
Section 5.01. Confidential Information. In connection with these Terms, Arbiter may disclose or make available Confidential Information to User. Subject to Section 5.02, “Confidential Information” means information in any form or medium (whether oral, written, electronic, or other) that Arbiter considers confidential or proprietary, including information consisting of or relating to Arbiter’ technology, trade secrets, know-how, business operations, plans, strategies, customers, and information with respect to which Arbiter has contractual or other confidentiality obligations, whether or not marked, designated, or otherwise identified as “confidential.” Without limiting the foregoing, the Arbiter Software and the Arbiter Technology are the Confidential Information of Arbiter.
Section 5.02. Exclusions. Confidential Information does not include information that: (i) was rightfully known to User without restriction on use or disclosure prior to such information being disclosed or made available to User in connection with these Terms; (ii) was or becomes generally known by the public other than by User’s or any of its representatives’ noncompliance with these Terms; (iii) was or is received by User on a non-confidential basis from a third party that was not or is not, at the time of such receipt, under any obligation to maintain its confidentiality; or (iv) was or is independently developed by User without reference to or use of any Confidential Information.
Section 5.03. Protection of Confidential Information. As a condition to any disclosure of or access to Confidential Information, User shall:
(a) not access or use Confidential Information other than as necessary to exercise its rights or perform its obligations under and in accordance with these Terms;
(b) except as may be permitted under the terms and conditions of Section 5.04, not disclose or permit access to Confidential Information other than to its representatives who (i) need to know such Confidential Information for purposes of User’s exercise of its rights or performance of its obligations under and in accordance with these Terms; (ii) have been informed of the confidential nature of the Confidential Information and User’s obligations under this ARTICLE 5; and (iii) are bound by confidentiality and restricted use obligations at least as protective of the Confidential Information as the terms set forth in this ARTICLE 5;
(c) safeguard the Confidential Information from unauthorized use, access or disclosure using at least the degree of care it uses to protect its similarly sensitive information and in no event less than a reasonable degree of care; and
(d) ensure its representatives’ compliance with, and be responsible and liable for any of its representatives’ non-compliance with, the terms of this ARTICLE 5.
Notwithstanding any other provisions of these Terms, User’s obligations under this ARTICLE 5 with respect to any Confidential Information that constitutes a trade secret under any applicable law will continue until such time, if ever, as such Confidential Information ceases to qualify for trade secret protection under one or more such applicable laws other than as a result of any act or omission of User or any of its representatives.
Section 5.04. Compelled Disclosures. If User or any of its representatives is compelled by applicable law to disclose any Confidential Information then, to the extent permitted by applicable law, User will: (i) promptly, and prior to such disclosure, notify Arbiter in writing of such requirement so that Arbiter can seek a protective order or other remedy or waive its rights under Section 5.03; and (ii) provide reasonable assistance to Arbiter in opposing such disclosure, seeking a protective order or other limitations on disclosure. If Arbiter waives compliance or, after providing the notice and assistance required under this Section 5.04, User remains required by law to disclose any Confidential Information, User will disclose only that portion of the Confidential Information that User is legally required to disclose and, on Arbiter’ request, will use commercially reasonable efforts to obtain assurances from the applicable court or other presiding authority that such Confidential Information will be afforded confidential treatment.
ARTICLE 6. WARRANTY; LIMITATION OF LIABILITY; INDEMNIFICATION
Section 6.01. Express Warranties. User hereby acknowledges and agrees that Arbiter, including any officers, directors, members, managers, employees, independent contractors, joint venturers and agents of Arbiter, have not made or granted to User any express warranties concerning the Arbiter Services or any products or services (including third-party products and services) offered through the Arbiter Services, and User hereby waives any and all claims of any such warranty.
ARTICLE 7. WARRANTY LIMITATION
THE Arbiter SERVICES, AND ALL INFORMATION, CONTENT, PRODUCTS AND SERVICES CONTAINED OR PROVIDED THEREIN OR THEREBY, ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. Arbiter, TO THE FULLEST EXTENT PERMITTED BY LAW, HEREBY DISCLAIMS, AND USER HEREBY WAIVES, ALL WARRANTIES BY Arbiter, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ALL IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND WARRANTIES OF NONINFRINGEMENT OF THIRD-PARTY RIGHTS IN CONNECTION WITH THE Arbiter SERVICES OR ANY PRODUCTS OR SERVICES (INCLUDING THIRD-PARTY PRODUCTS AND SERVICES) OFFERED THROUGH THE Arbiter SERVICES. Arbiter DOES NOT GUARANTEE, REPRESENT OR WARRANT, AND USER HEREBY WAIVES ANY GUARANTY, REPRESENTATION OR WARRANTY, THAT USE OF OR ACCESS TO THE Arbiter SERVICES BY USER WILL BE UNINTERRUPTED OR FREE FROM ERROR, LOSS, CORRUPTION, ATTACK, VIRUSES, INTERFERENCE, HACKING OR OTHER SECURITY INTRUSION, AND Arbiter DISCLAIMS ANY LIABILITY RELATING THERETO. FURTHER, USER AGREES THAT Arbiter MAY FROM TIME TO TIME SUSPEND ACCESS TO THE Arbiter SERVICES FOR INDEFINITE PERIODS OF TIME. Arbiter DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTY, AND USER HEREBY WAIVES ANY AND ALL SUCH WARRANTIES, AS TO THE RESULTS OBTAINED FROM USE OF THE Arbiter SERVICES OR ANY PRODUCTS OR SERVICES OFFERED THROUGH THE Arbiter SERVICES, OR AS TO THE ACCURACY, COMPLETENESS, TIMELINESS OR RELIABILITY OF THE Arbiter SERVICES. USER HEREBY ACKNOWLEDGES AND AGREES THAT USE OF THE INTERNET AND THE Arbiter SERVICES SHALL BE AT THE SOLE AND EXCLUSIVE RISK OF USER AND SUBJECT TO THE RESTRICTIONS, TERMS AND CONDITIONS, RULES, REGULATIONS, POLICIES, APPLICABLE LAWS AND CODES OF CONDUCT GOVERNING THE INTERNET AND THE Arbiter SERVICES. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, THE ABOVE EXCLUSION OF IMPLIED WARRANTIES MAY NOT APPLY TO YOU.
ARTICLE 8. LIMITATION OF LIABILITY
IN NO EVENT SHALL Arbiter OR ANY OF Arbiter’ MEMBERS, MANAGERS, OFFICERS, DIRECTORS, EMPLOYEES, INDEPENDENT CONTRACTORS, JOINT VENTURERS OR AGENTS BE LIABLE FOR ANY LOST PROFITS OR ANY SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA, LOSS OF BUSINESS, LOSS OF GOODWILL OR OTHER INTANGIBLE LOSSES, IN CONNECTION WITH OR ARISING FROM (I) THE USE, PERFORMANCE OR OPERATION OF THE Arbiter SERVICE; (II) THE USE, PERFORMANCE OR OPERATION OF THE INTERNET; (III) ANY PRODUCTS OR SERVICES OFFERED THROUGH THE Arbiter SERVICE; (IV) THESE TERMS; OR (V) THE CONTENT, ACTIONS OR INACTIONS OF THIRD PARTIES, REGARDLESS OF THE FORM OF ACTION, WHETHER
IN CONTRACT OR IN TORT, INCLUDING NEGLIGENCE, AND REGARDLESS OF WHETHER Arbiter HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN ADVANCE OR WHETHER SUCH DAMAGES ARE REASONABLY FORESEEABLE. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH JURISDICTIONS Arbiter’ LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
ARTICLE 9. LIMITATION OF DAMAGES
USER’S SOLE REMEDY FOR ANY REASON AND FOR ANY CAUSE OF ACTION WHATSOEVER IN CONNECTION WITH THESE TERMS AND THE Arbiter SERVICES, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT OR IN TORT, INCLUDING NEGLIGENCE, SHALL BE REFUNDS OF ANY AMOUNTS PAID BY USER TO Arbiter WITHIN THE PRIOR 12 MONTHS, AS DETERMINED BY Arbiter. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE-STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
Section 9.01. Indemnification. User shall assume liability for, and indemnify, protect, save and keep harmless, Arbiter and its members, managers, officers, directors, employees, independent contractors, joint venturers, successors, assigns, representatives, and agents, from and against any and all liabilities, obligations, losses, damages, penalties, taxes (excluding any taxes payable by Arbiter on or measured by any compensation received by Arbiter for services provided hereunder), claims, actions, suits, costs, expenses or disbursements (including, without limitation, reasonable attorneys’ fees and expenses) of any kind and nature whatsoever, which may be imposed on, incurred by or asserted against Arbiter in any way relating to or arising out of (i) misuse by User or any Authorized User of the Arbiter Services (including, without limitation, any claims for breach of contract, loss of data, libel, slander, invasion of privacy or false advertising); (ii) User’s or any Authorized User’s negligence or any criminal or tortious acts (or failures to act) of User, including, without limitation, User’s violation of the rights of any third party; and (iii) any breach by User or any Authorized User of User’s obligations, or any representations and warranties made by User, under these Terms.
Section 9.02. Links. User hereby acknowledges that the Arbiter Services may contain links to third-party websites. Any such links are provided solely as a convenience to User and do not constitute an endorsement by Arbiter of such websites and the third-party content therein. Arbiter does not warrant and will not have any liability or responsibility for any third-party websites or for any materials, products or services of third parties. User agrees that User will not use any third-party materials or websites in a manner that would violate or infringe the rights of any other party and that Arbiter is in no way responsible for any such use by User.
ARTICLE 10. FEES AND PAYMENT
Section 10.01. Fees and Charges. Some Arbiter Services are provided at no charge and other Arbiter Services require the payment of a subscription fee, license fee, transaction fee or other charge. Where applicable, Arbiter will charge User’s selected payment method (such as your credit card, debit card or other method) for any fees or other charges. By providing Arbiter with automated payment information, you authorize Arbiter to charge your
automated payment account for any amounts arising from or relating to the Arbiter Services without further authorization from you. It is your responsibility to keep your automated payment information up-to-date. Arbiter may update information regarding User’s selected payment method if provided such information by User’s financial institution. All transactions are final. Some fees and charges for Arbiter Services automatically renew until cancelled.
Section 10.02. Failure to Pay Fees and Charges. If User is subscribing to any fee-based Arbiter Services, User shall pay Arbiter the fees and charges due without offset or deduction. If User fails to make any payment when due, without limiting Arbiter’ other rights and remedies: (i) Arbiter may charge interest on the past due amount at the rate of 1.0% per month calculated daily and compounded monthly or, if lower, the highest rate permitted under applicable law; (ii) User shall reimburse Arbiter for all costs incurred by Arbiter in collecting any late payments or interest, including attorneys’ fees, court costs, and collection agency fees; and (iii) Arbiter may suspend User’s and its Authorized Users’ access to any portion or all of the Arbiter Services until such amounts are paid in full.
ARTICLE 11. TERM AND TERMINATION
Section 11.01. Term. The term of these Terms begins on the date User first accesses an Arbiter Website or otherwise uses the Arbiter Services and continues until terminated.
Section 11.02. Termination. Subject to Section 11.04:
(a) For Users that do not pay a subscription license fee for Arbiter Services under a separate agreement between User and Arbiter, (i) Arbiter may terminate these Terms, and all licenses granted to User, at any time, for any reason or for no reason, with or without notice to User; (ii) such User may terminate these Terms with respect to Arbiter Services at any time by discontinuing use of Arbiter Services and all related Arbiter Technology; and (iii) User will not be entitled to any refund for amounts paid to Arbiter.
(b) For Users that pay a subscription license fee for Arbiter Services under a separate agreement between User and Arbiter, Arbiter and such User may terminate these Terms, and all licenses granted to User, pursuant to the terms of such agreement. User will not be entitled to any refund for amounts paid to Arbiter in the event that termination by Arbiter is a result of a breach by User of either such agreement or these Terms.
Section 11.03. Effect of Termination. Upon termination of these Terms, User shall immediately discontinue use of the Arbiter Services and any Arbiter Technology. If User is a Registered User, Arbiter may, but is not required to, delete all passwords, usernames, and all related information, files and content associated with or inside User’s account.
Section 11.04. Survival. Any right, obligation, or required performance of the parties in these Terms that, by its express terms or nature and context is intended to survive termination of these Terms, will survive any such termination, including without limitation Articles 4 through 9. To avoid confusion, these Terms shall survive any termination or cancellation of a Registered User’s account if the Registered User continues to use the Arbiter Services following such termination.
ARTICLE 12. MISCELLANEOUS
Section 12.01. Entire Agreement. These Terms, any current or future Arbiter Policies, and any other notices and agreements posted by Arbiter through the Arbiter Services, all as may be amended from time to time in Arbiter’ sole discretion, contain the entire understanding between User and Arbiter with respect to the Arbiter Services. User understands that User may also be subject to additional terms and conditions that may apply when User accesses or uses third-party content, products, services, or software in connection with User’s use of the Arbiter Services.
Section 12.02. Modifications to Arbiter Services. Arbiter reserves the right to modify or discontinue, temporarily or permanently, the Arbiter Services (or any part of the Arbiter Services).
Section 12.03. Amendments and Modifications. These Terms may be amended at any time from time to time by Arbiter without specific notice to User. The latest version of these Terms will be posted the on the Arbiter Services, and User should review these Terms prior to using the Arbiter Services. Excepting modifications made to any Arbiter Policy by Arbiter, any alteration, modification or amendment of these Terms shall be void unless such alteration, modification or amendment is in writing and signed by an authorized representative of Arbiter.
Section 12.04. Severability. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be construed in a manner consistent with applicable law so as to reflect, as nearly as possible, the original intention of these Terms, and the remaining provisions of these Terms shall remain in full force and effect.
Section 12.05. Statutory Exceptions for Public Institutions. If User is a qualified public educational or government institution, and any part of these Terms, such as, by way of example, all or part of the indemnification provisions of Section 9.01, is invalid or unenforceable against User because of applicable state or federal law, then such portion shall be deemed invalid and unenforceable, as the case may be, and instead construed in a manner most consistent with applicable law. If the laws of the State of Utah are so precluded, these Terms shall be construed under the laws of the state in which User’s public education or government institution is located.
Section 12.06. Arbitration. Subject to Section 12.05, any controversy or claim arising out of or relating to these Terms, or breach thereof, may, at Arbiter’ sole discretion, be settled exclusively through final and binding arbitration, rather than in court, in accordance with the rules and procedures of the American Arbitration Association in Salt Lake City, Utah. Judgment upon the award rendered by the arbitrators may be entered in any court having jurisdiction thereof. Each party shall have the right of discovery as set forth in the Federal Rules of Civil Procedure.
Section 12.07. Governing Law; Venue. Subject to Section 12.05, these Terms shall be governed by and interpreted in accordance with the laws of the State of Utah without regard to conflict of law provisions. Subject to the arbitration provisions of Section 12.06, any claim or dispute User may have against Arbiter that must be resolved by a court, shall be brought in a court located in Salt Lake City, Utah. User agrees to submit to the personal jurisdiction of the courts located within Salt Lake City, Utah to litigate all such claims or disputes.
Section 12.08. Successors and Assigns; Assignment. These Terms shall be binding upon, inure to the benefit of, and be enforceable by, the parties hereto and their respective successors and permitted assigns. User may not transfer or assign any rights or obligations User has under these Terms. Arbiter reserves the right to transfer or assign these Terms or any right or obligation under these Terms at any time.
Section 12.09. Captions. The headings and captions of these Terms are inserted for convenience of reference and do not define, limit or describe the scope or intent of these Terms or any particular section, paragraph, or provision.
Section 12.10. Notice to User. All notices to User shall be in writing. Notices posted conspicuously through the Arbiter Services or sent to User electronically, including without limitation via electronic mail, shall be deemed to be written notices. Notices to User shall be deemed to have been received (i) 24 hours after the time such notice is posted conspicuously through the Arbiter Services or after being sent to User electronically, (ii) upon delivery to User in person or by courier, or (iii) 3 days after the date mailed by registered or certified mail, return receipt requested.
Section 12.11. Notice to Arbiter. All notices to Arbiter shall be in writing and shall be deemed to have been received (i) upon delivery to Arbiter in person or by courier or (ii) 3 days after the date mailed by registered or certified mail, return receipt requested, in all cases to the address for Arbiter set forth below.
Arbiter, LLC Attn: President & CEO 9815 South Monroe Street, Suite 204 Sandy, UT 84070
Section 12.12. Remedies. All remedies under these Terms are cumulative and in addition to any other rights and remedies available to Arbiter at law or in equity. The parties hereby acknowledge and agree that any breach or threatened breach of these Terms by User may cause irreparable injury to Arbiter for which monetary damages are inadequate, difficult to compute, or both. Accordingly, the parties agree that these Terms may be enforced by specific performance, injunction or any other equitable remedy, without requiring Arbiter to post a bond, in addition to any other remedies available to Arbiter.
Section 12.13. Waiver. Arbiter’ failure to act with respect to a breach by User or others does not waive any right to act with respect to subsequent or similar breaches. Any waiver of a provision of these Terms shall not be binding unless such waiver is in writing and signed by the waiving party.
Section 12.14. Public Announcements. All public announcements concerning Arbiter or the relationship of User and Arbiter shall be subject to the prior written approval of Arbiter.
Section 12.15. Litigation and Arbitration Expense. In the event of litigation or arbitration arising out of or relating to these Terms, each party shall pay its own costs and expenses of litigation or arbitration (excluding fees and expenses of arbitrators and administrative fees and expenses of
arbitration, the payment of which shall be governed by the rules and procedures of the American Arbitration Association).
Last updated May 2, 2023.